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Privacy Monitor


Your address and phone number can be easily found on the web. We scan common people-search sites to find your information, and help you request to opt-out.

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What is Privacy Monitor?

Personal information, such as your address, phone number or date of birth, is legally available for free or for sale on many public sites, called data broker or people-search sites. 

Once you click on Privacy Monitor, we will scan popular data broker sites for your personal info, so you can request to opt-out with the data broker, giving you greater control over your online privacy.

What is a data broker? 

Data brokers gather information about consumers from a variety of sources, and people-search sites (a type of data broker) like Whitepages or Canada 411 make that information searchable on their websites.

Sources for the information can include:

Public records
Public information on the Web
Warranty registration information
Online activity
Web browsing activity
Social media profiles
 
Purchase history
(many stores sell this data)

This data is all put together, or aggregated, and connected to individuals’ profiles on the site. Depending on the site, visitors may be able to look up some information for free, and pay for additional information.

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Why is my address on the internet?

Problem

You “Googled” yourself and found your address, phone number, names and ages of relatives and other personal info readily available. How did this information get there?

Solution

Data broker sites collect information from a variety of sources like public records, mailing lists and information you’ve shared online. Don’t want it there? Privacy Monitor can help you find it, so you can request to opt-out.

Note: Sometimes results won’t be exact matches. This could happen if you have a common name, for instance. If a result in Privacy Monitor is not you, or only lists partial correct information, you can click the “Not Me” button to remove it from your results list.

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Anybody could look up my information?

Problem

You realize that if you can look up your info on people-search sites like Canada Records Finder, so can anyone else.

Solution

While you may not have anything to hide, you may also want more control over how easy it is to find personal information about you online. Privacy Monitor scans popular data broker sites for your personal information, so you can request to have your information removed.

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White pages removal - I want to be unlisted!

Problem

With paper phone books, you could get an unlisted number and keep your information out of the book. How do you get "unlisted" on sites like whitepagescanada.ca?

Solution

Privacy Monitor scans sites like whitepagescanada.ca for your personal information, so you can request to opt-out and have your information removed.

Security, identity and online privacy concerns 

“Historically, privacy was almost implicit, because it was hard to find and gather information.” – Bill Gatesi
 

With so much information on individuals so easily available on people search sites, it might not only be a concern regarding online privacy, but also for the potential use of that information as a security or identity theft concern: 

Security

While it’s not good practice, many people use personal information as passwords, like a child’s name or an anniversary date. If that information is readily accessible on a people search site, someone could try to use it to log into online accounts.

Identity theft

Identity thieves need to gather pieces of information on a person to commit identity theft. Easy-to-find people search sites provide a convenient profile of information that could include some of those pieces.

i Source

Image Intrusion Desktop.
Screen is simulated and subject to change.

How can I remove my personal information from people search sites?

Privacy Monitor can help

With Privacy Monitor, popular data broker sites are scanned for personal info, so members can request to opt-out. All in one place, you can see a list of sites where your information is displayed, find out how to opt-out, review your opt-out requests, and re-visit where your information is found every three months. 

Privacy Monitor Assistant

Let us do the work for you. Removing your personal information from many sites can be time consuming. The add-on Privacy Monitor Assistant service will submit opt-out requests on your behalf.

Learn more

Laptop Privacy Monitor.

How Privacy Monitor works

View a list of sites where your information is displayed.
See what types of information is being displayed on those sites.
Access quick links to see how to request to opt-out.
Track which sites you’ve requested to opt-out of.
Visit Privacy Monitor every 3 months to re-run the scan to determine what information is available. 
Why re-visit every 3 months? Data can be re-aggregated and re-posted on data broker and people search sites, so re-scanning regularly can help you find data that has been added back in.

Privacy Monitor

Privacy Monitor is available in Norton 360 with LifeLock plans:

Frequently asked questions

Currently, Privacy Monitor scans the following sites:

  • Canada 411
  • Local
  • Canada Pages
  • Canada Records Finder
  • White Pages
  • Phone Pages
  • Yellow Pages (French)
  • Yellow Pages (English)

Information on data broker or people search sites may include:

  • Addresses (past and current)
  • Phone numbers
  • Birthdates
  • Names and ages of relatives
  • Neighbors
  • Email addresses 
  • Social media accounts (including dating profiles)
  • Education level
  • Hobbies and interests
  • Employment information
  • Estimated salary
  • Investments
  • Marriage and divorce records
  • Criminal records 

Note: Sometimes results won’t be exact matches. This could happen if you have a common name, for instance. If a result in Privacy Monitor is not you, or only lists partial correct information, you can click the “Not Me” button to remove it from your results list.

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Privacy Monitor Assistant

Let us do the work for you

Do you want to opt-out of having your information on people-search sites, but don’t have time to do it yourself?

As a NortonLifeLock member with an eligible plan, you can add-on the Privacy Monitor Assistant service and our Member Services & Support team can submit the opt-out requests on your behalf.

To get Privacy Monitor Assistant, visit the Privacy Monitor feature in the Member Portal to see how to sign up.

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