1 PC, Mac, iOS, Android, Home Network, Printer (PC, Mac), Scanner (PC, Mac), Digital Camera (PC, Mac), MP4 players (PC, Mac)
2 English only.
3 Norton Ultimate Help Desk – Single Use (not a subscription service) is limited to one help desk call where any number of the services listed in the chart can be redeemed during that one call for your one device. You must redeem this service within 30 days of purchase.
4 Service is limited to the same three devices every twelve months. After the end of every twelve month term, new devices can be enrolled for the next twelve month period.
5 Cloud service includes providers like “Box”, “Dropbox”, “Google Drive,” and “OneDrive”. Backup on your local drive is limited to external HDD or DAS (Direct attached storage)
Details about Norton™ Ultimate Help Desk – Subscription:
Norton™ Ultimate Help Desk – 1 Device is an annual subscription-based service4
and Norton™ Ultimate Help Desk – 3 Devices is a monthly subscription-based services and may include a one-time set-up fee5
, and are subject to the License and Services Agreement
You acknowledge our ability to provide you the services is subject to our initial system test of your environment. In the event we determine we are unable to provide services after this initial system test, you will be eligible for a refund per our Refund Policy
- Your subscription begins when your purchase is completed (or otherwise, when your payment is received).
- By subscribing, you are purchasing a recurring subscription which will automatically renew after the first term.
- The price quoted today is valid for the first term of your subscription. After that, your subscription will be billed annually for Norton™ Ultimate Help Desk 1 device or monthly for Norton™ Ultimate Help Desk 3 devices, at the applicable monthly or annual renewal prices found here. The price is subject to change, but we will always send you a notification email in advance.
- You can cancel your subscription at my.norton.com or by contacting Member Services & Support. For more details, please visit the Refund Policy.